Are Nalgene Skins easy to apply?
Yes. Nalgene Skins are designed to be easy to apply. Nalgene Skins will come in one piece and will fit the bottle size that you choose during the design process. If you follow the instructions included with your order, you should be able to apply the wrap in minutes.
How long will my Nalgene Skin last?
Nalgene Skins are designed to hold up against the wear and tear of all outdoor enthusiasts, family adventures and more! Our product is dish water safe and water proof.
How do I apply my Nalgene Skin?
Application instructions will come with each order. To view the Nalgene Skins instructions, please click:
Here
Can Nalgene Skins be applied to any Water Bottle?
No. Nalgene Skins are specifically designed for use on straight sided, Nalgene 16oz and 32oz Water Bottles.
What type of file types can I upload?
The Nalgene Skins customizer accepts uploaded files in JPG, JPEG, or PNG format. Please limit file size uploads to 7mb.
Payment Questions:
Can I order without a credit card?
No, at this time you can only pay with a credit card.
How do I use the code on my Coupon?
1. Select the product size that you wish to purchase.
2. Create your design then click on the "Buy" button.
3. You must then login or create an account.
4. Once logged in you will be taken to your shopping cart and your custom design will be found in your cart.
5. At this point you can put in your coupon or discount code then press the "Update" button to see the reduced price.
Do you support International currency?
Currently, Nalgene Skins.com completes all online transactions with USD only.
What is the Nalgene Skins.com Return Policy?
If you are not completely satisfied with your purchase, please email us:
Here
All Nalgene Skins are manufactured and shipped according to the information supplied by the customer during checkout. Original Wraps, Inc. is not responsible for any error made by the customer (i.e. spelling or typographical errors). When placing your order, please take the time to order accurately and completely verify all information provided during checkout and in the order confirmation email sent to you. If there are any errors, please notify us immediately so corrections can be made. All returns must be made within three days of receiving your order.
Nalgene Skins will replace, exchange, or issue a refund/credit only for those items which are deemed to be incomplete or defective by a representative of Nalgene Skins.com. All items are checked for defects and completeness prior to shipping. You must contact us within three days of receiving your order regarding any defects and/or shortages. If you do not contact Nalgene Skins.com within that time period, your order will be considered complete and to your satisfaction.
What forms of payment do you accept?
All Major Credit Cards
Ordering Online with us is safe and secure using your Credit Card! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. For more information on Store Policies, please click: Here
Nalgene Skins accepts Visa and MasterCard credit card payments. You can shop with confidence knowing our web site assures online visitors that credit card account numbers and other confidential information cannot be viewed, intercepted, or altered.
Shipping Questions:
How long will it take to receive my Nalgene Skin?
Our Nalgene Skins are printed on demand for your straight sided, 1, .6 or .4 Liter water bottle when ordered. We make every attempt to get your Nalgene Skin manufactured and shipped within 7 to 14 business days of your order, but due to a variety of factors your order may be delayed briefly. Most Nalgene Skins are shipped out within 7 to 14 business days of the time the order was received. Shipping times to destinations within the United States typically run 3-5 business days.
How will my order be shipped?
All orders are shipped through the Shipping Method that you choose during the checkout process.
How much does shipping and handling cost?
The price for shipping and handling for US orders is .95 (USD) per envelope and 1.00 (USD) for skin in the envelope (Max 10 Skins per Envelope). The price of shipping and handling for International orders is 4.0 (USD) per envelope and 2.00 (USD) for each skin in the envelope (Max 10 Skins per Envelope). When you check out you will be presented with a final review page before you are charged which includes all shipping, handling, and taxes which are in addition to the price of your Nalgene Skin.
I've forgotten my password, how can I log in?
If you've forgotten your password and are unable to login to the website please visit the Forgot Password page: Here
Upon completion of the form found on the Forgot Password page, we will send you can email to the email address on file containing a password reset authorization code and further instructions for resetting your password.
How can I reach Customer Service?
You can email Nalgene Skins Customer Service: Here
You can also mail us at:
Original Wraps, Inc.
Attn: Customer Service
500 Corporate Circle
Suite O
Golden, CO 80401
Make sure to visit www.Nalgene Skins.com regularly to view new technology releases, new graphic designs, and new Nalgene Skins supported products!
